Support / Owner Guides

Installation, operation, maintenance and repair instructions in one place. Choose a topic, then expand the guide for your exact model and component.

Setup & operation

Foldable lock installation diagram
Foldable lock installation diagram
How to clear the single trip mileage?

1. Press "i" to select "trip".

2. Simultaneously hold down "i" and "-" to clear.

Additional display video: reset trip distance. Display controls vary; follow the instructions for your exact display version.

How to adjust the TriHauler handlebar angle?

How to Install the Rearview Mirrors

The rearview mirrors allow you to see the traffic situation behind you clearly, more safer while riding.

Click HERE to purchase a pair of rearview mirrors.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools & Parts: the new rearview mirrors with a pair of mirror holders, a pair of mirrors, a wrench and two rubber sleeves.

Steps:

1. Loosen the two bolts in the mirror holders, remove and put them aside, then install the mirror holders in the handlebar, put the rubber sleeve between handlebar and mirror holder, tighten the four bolts by using the matching wrench. (but do not tighten too much so you can adjust the mirror angle later)

2. Notice that the installation direction of the bolts, is the removal direction.

3. Rotate the mirror bolts upwards to expose the screw, rotate the mirror into the mirror holder clockwise, let the rearview mirror face the rear directly, then tighten the mirror bolts securely. Put on the rubber sleeve.

4. Make sure the position of the mirror is installed correctly, tighten the holder bolts with the martching wrenc finally.

5. You can rotate the mirror to change the horizontal and vertical of the mirror face, and adjust the mirror angle, so that you can clearly and openly see the situation behind you during riding.

6. Install one rearview mirror or a pair of rearview mirrors are all ok.

Inspection:

1. Check that the pair of mirror holders are fixed on the handlebar tightly, make sure the holders will not wobble.

2. Check that you can see the road behind clearly when you ride.

3. HJM suggests that not install the two rearview mirrors and phone bag on the handlebar together.


How to Install the Quick Release Basket

The basket is easy to install and convient to load more things.

Click HERE to purchase the new quick release basket.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Attention: Be careful not to pinch your hands.

Accessory: the new basket

Step:

1. Before you purchase the quick release basket, please know that if you want install the basket in front of the ebike, you MUST purchase a quick release front rack as a set; if you only install the basket on the rear rack, you do not need to purchase the front rack.

2. Put the side without the fastener in the front rack or rear rack, press the basket down and then the basket is installed on the front rack or rear rack. It’s easy and convenient to install the quick release basket for everyone.

3. Open the fastener at the bottom of the front basket by hand, and lift the basket, then the basket will remove from the front rack or rear rack.

Inspection:

1. Check that the basket is fixed on the front rack or rear rack tightly. Make sure the basket will not fall off.


How to Install the Quick Release Front Rack

Click HERE to purchase the new quick release front rack.

ATTENTION:If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Accessories: the new front rack, headlight extension cable, headlight bolt, ribbon, 4mm Allen wrench, 5mm Allen wrench, 3mm Allen wrench, 10mm wrench, 8mm wrench

Step:

1. Loosen the four head tube bolts with the 4mm Allen wrench, remove and put them aside.

2. Unplug the two-pin headlight connector, you can see that two sides are red.

3. Loosen the headlight bolt with 5mm Allen wrench at the bolt head and 10mm wrench on the nut at the bolt end, remove the bolt and nut and headlight, then put the headlight aside. Do not remove the fender.

4. Align the front fender mounting port with front fork mounting port. Leave bolt and nut apart, stay the washer on the bolt. Use 5mm Allen wrench at the bolt head and 10mm wrench on the nut at the bolt end to tighten the bolt and nut.

5. Pull the wiring harness to both sides to expose the four mounting bolts on the head tube, prepare to install the front rack.

6. Align the mounting holes of the front rack with the mounting holes of the head tube, tighten the four head tube bolts with 4mm Allen wrench.

7. Align the headlight mounting bracket with the front rack mounting hole, install the headlight on the front rack.

8. Use 3mm Allen wrench and 8mm wrench to loosen the headlight angle adjustment bolt, then change the direction of the headlight to illuminate the road ahead.

 

9. Adjust the angle of headlight, then tighten the headlight angle adjustment bolt.

10. Locate the headlight extension cable and the connector, connect two red side connector with extension cable without twisting to fully seat the connection.

 

11. Use the ribbon to fix the cabel to the front rack.

12.Organize the wire harness, and fix the cables with velcro.
 

Inspection:

1. Check that the bolts have been tightened and make sure the front rack and the headlight will not fall off.

2. Press the button “i” to turn on the e-bike system, make sure the headlight can illuminate the road.


How to Install the Phone Holder Bag

Click HERE to purchase the new waterproof phone bag.

Accessories: the new phone bag, with three parts in the bag: 360° rotating base, adjustable quick release(suitable for handlebar with a pipe diameter of less than 45mm) and rubber sleeve for handlebar protective.

Step:

1. Loosen the plastic nut of quick release and remove the nut, put the rubber sleeve into the inner circle of the quick release ring. Install the adjustable quick release in a suitable position on the handlebar, tighten the plastic nut of the quick release securely by hand.

2. Loosen the plastic nut of base and remove the nut, then install the base into adjustable quick release, let the ball on the quick release face up. Tighten the plastic nut of the base securely by hand.

3. Align the buckle on the back of the phone bag with the base, then install the bag on the base from bottom to top. When you hear a “bang”, it means that the phone bag and the base have been installed securely.

4. Adjust the phone bag angle by hand for your comfortable while riding, then tighten the plastic nut of the base tightly to confirm the phone bag will not wobble.

5. If you want remove the phone holder bag from base, press the red point shown in the pictrue, then remove the bag from the base.

Inspection:

1. Check that the base is fixed on the handlebar tightly, make sure the base will not wobble.

2. Check that the angle of the phone bag is comfort for your riding, and make sure the phone bag will not wobble.


TriHauler service

How to Change a TriHauler Front Tire

How to replace the display in TriHauler

Please keep the following in mind during the replacement process:

1. Please carefully follow the step-by-step instructions in the video during installation, and let us know if you have any questions during the process.

2. Make sure the battery is removed before starting any work, and pay close attention to the order in which you replace the controller and display.

3. Ensure that each connector is securely connected during installation. For connectors with arrows, align the arrows accurately.

4. During the repair process and once the issue is resolved, please do not attempt to reinstall the original display, controller, or main cable onto the e-bike.

How to replace the controller in TriHauler

Please keep the following in mind during the replacement process:

1. Please carefully follow the step-by-step instructions in the video during installation, and let us know if you have any questions during the process.

2. Make sure the battery is removed before starting any work, and pay close attention to the order in which you replace the controller and display.

3. Ensure that each connector is securely connected during installation. For connectors with arrows, align the arrows accurately.

4. During the repair process and once the issue is resolved, please do not attempt to reinstall the original display, controller, or main cable onto the e-bike.

How to replace the display and controller at the same time in TriHauler

Please keep the following in mind during the replacement process:

1. Please carefully follow the step-by-step instructions in the video during installation, and let us know if you have any questions during the process.

2. Make sure the battery is removed before starting any work, and pay close attention to the order in which you replace the controller and display.

3. Ensure that each connector is securely connected during installation. For connectors with arrows, align the arrows accurately.

4. During the repair process and once the issue is resolved, please do not attempt to reinstall the original display, controller, or main cable onto the e-bike.

How to replace the display, controller and main cable at the same time in TriHauler

 Please keep the following in mind during the replacement process:

1. Please carefully follow the step-by-step instructions in the video during installation, and let us know if you have any questions during the process.

2. Make sure the battery is removed before starting any work, and pay close attention to the order in which you replace the controller and display.

3. Ensure that each connector is securely connected during installation. For connectors with arrows, align the arrows accurately.

4. During the repair process and once the issue is resolved, please do not attempt to reinstall the original display, controller, or main cable onto the e-bike.

Maintenance & care

How to Properly Care for Your eBike and Prevent Common Issues

When using an eBike, several factors can lead to potential damage if not carefully managed. Here are some specific situations and how to avoid them:

1. Over-Discharging the Battery

  • Issue: Over-discharging the battery, or running it down to empty before recharging, accelerates battery aging and reduces its lifespan.
  • How to Avoid: Charge the battery when it drops below 20%, and avoid running it down completely.

2. Using a Non-Original Charger

  • Issue: Using a non-compatible or non-original charger can cause the battery to overheat, swell, or even catch fire, leading to severe damage.
  • How to Avoid: Always use the manufacturer’s original charger and ensure it is in good working condition.

3. Charging Sequence

  • Issue: Improper charging connection can create sparks or damage the battery.
  • How to Avoid: When charging the eBike, first connect the charger to the battery, and then plug the charger into the wall outlet. When finished, unplug from the outlet first before disconnecting the battery.

4. Tire Inflation

  • Issue: Incorrect tire inflation can lead to uneven wear, reduced performance, or damage to the wheel.
  • How to Avoid: When inflating the tires, always lift the wheel off the ground to prevent uneven pressure. Refer to the tire’s pressure rating, which is indicated on the sidewall, and ensure that the outer tire's safety line is evenly distributed.

5. Exposure to Extreme Weather

  • Issue: Prolonged exposure to extreme weather conditions, such as high temperatures, freezing cold, or excessive moisture, can cause electrical system failures, frame corrosion, and plastic component degradation.
  • How to Avoid: Store your eBike indoors or in a sheltered area whenever possible, and avoid leaving it exposed to harsh weather.

6. Overloading

  • Issue: Exceeding the eBike’s maximum load capacity places extra stress on the motor, battery, and other components, accelerating wear and tear, particularly on the tires, suspension, and braking system.
  • How to Avoid: Do not exceed the recommended load capacity, especially when carrying passengers or heavy items.

7. Poor Riding Habits

  • Issue: Frequent hard braking, rapid acceleration, or riding on unsuitable terrain (like rough off-road paths or waterlogged areas) can lead to tire damage, motor overheating, and accelerated wear of the braking system.
  • How to Avoid: Maintain a steady riding pace, avoid aggressive riding behaviors, and steer clear of difficult terrain unless your eBike is designed for it.

8. Neglecting Regular Maintenance

  • Issue: Failing to perform regular maintenance can result in gradual component wear or aging, affecting overall performance and potentially leading to serious malfunctions.
  • How to Avoid: Schedule regular maintenance checks, including cleaning, lubricating the chain, inspecting the brake system, and ensuring the battery connections are secure.

9. Improper Storage

  • Issue: Improper storage, such as in damp, excessively cold, or hot environments, can cause the battery to self-discharge, tires to deform, or the frame to corrode.
  • How to Avoid: Store the eBike in a dry, cool place, and keep the battery charged to about 50% if storing for extended periods. If possible, elevate the bike to relieve tire pressure.

10. Unauthorized Modifications

  • Issue: Unauthorized modifications or using non-original parts can lead to unstable performance, electrical short circuits, or other safety risks.
  • How to Avoid: Avoid making unauthorized modifications. If modifications are necessary, use original parts or those approved by the manufacturer, and have them installed by a professional.

11. Improper Ramp Use

  • Issue: If users need to load the trike onto a trailer via a ramp, please push it up manually. Failing to ascend a ramp and having the bike roll backward when using a motor could cause damage to the trike.
  • How to Avoid: Always manually push the trike up a ramp when loading it onto a trailer, rather than relying on the motor.

By following these tips and maintaining good habits, you can ensure your eBike stays in optimal condition and avoid common issues that could lead to costly repairs or replacements.

Brakes

How to solve brake noise?
  • Dirt and Sand Accumulation: Try using compressed air to blow out the rear brake and clean the brake disc with alcohol to see if the noise stops.
  • Misaligned Brake Caliper: Adjust the position of the brake caliper or remove and reinstall it on the bike to see if this resolves the issue.
How to Replace the Brake Lever

The brake levers on the ebike are a components for your safety. It is important that check the brakes perform well before each ride.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new right and left brakes with waterproof cable, 3mm Allen wrench, 5mm Allen wrench, a cup of hot water, wooden hammer, gloves

Step:

Left brake with bell:

1. Romove the left handlebar grip and turn signal and put them aside.  (handlebar grip installation guide; turn signal installation guide)

2. Remove the old left brake lever

a. The left brake lever connects to the frontcaliper, use a 5mm Allen wrench to loosen the cable pinch bolt about one turn, but be careful not to remove it.

b. Unplug the brake connector, you can see that two sides are red, loosen the brake with 5mm Allen wrench, remove the brake and put it aside.

c. Rotate the adjuster and lock nut at the brake lever, and align the slot of the adjuster and the slot of the lock nut, pull the brake cable out of the brake lever, press the brake lever and lift the cable block up and take it out of the brake lever.

d. Loosen the left brake with 5mm Allen wrench, remove the brake and put it aside.

3. Install the new leftr brake lever

a. Install the new leftbrake, adjust the brake angle to be same as the right brake lever, then tighten the brake bolt with 5mm Allen wrench.

b. Align the adjuster slot, lock nut slot and lever housing slot, press the brake lever to reveal the mounting point for the cable block, put the cable block into the mounting point and pass the cable through the lever housing slot, lock nut slot and adjuster slot.

c. Locate the two sides of the red brakes connector, carefully align the inernal pins and notches and external arrows, press directly together without twisting.

d. Rotate the adjuster and lock nut, do not let their solts align, tighten the adjuster and lock nut clockwise by hand.

e.Push the brake caliper arm up to the brake cable while pulling the brake cable downward so it is taut and tighten the cable pinch bolt with 5mm Allen wrench.

4. Reinstall the turn signaland left handlebar grip. (handlebar grip installation guide; turn signal installation guide)

 Inspection:

1. Press the brake lever to check the position of the brake lever, the middle of the brake lever and handlebar is the best position.

2. If the brake lever is too close to the handlebar, rotate thefront brake caliper adjuster to tighten the brake cable.

3. If the brake lever is too far to the handlebar, rotate the adjuster and lock nut at the brake leverto loose the brake cable.

4. Check the function of the brake lever.

5. Check that the turn signal has been installed tightly, and the connector is securely connected.

6. Press the button “i” to turn on the e-bike system, check that the function of the turn signal.

Right brake:

1. Romove the right handlebar grip and throttle and put them aside. (handlebar grip installation guide;  throttle installation guide)

2. Remove the old right brake lever

a. The right brake lever connects to the rear caliper, use a 5mm Allen wrench to loosen the cable pinch bolt about one turn, but be careful not to remove it.

b. Unplug the brake connector, you can see that two sides are red.

c. Rotate the adjuster and lock nut at the brake lever, and align the slot of the adjuster and the slot of the lock nut, pull the brake cable out of the brake lever, press the brake lever and lift the cable block up and take it out of the brake lever.

d. Loosen the brake with 5mm Allen wrench, remove the brake and put it aside.

3. Install the new right brake lever

a. Install the new right brake, adjust the brake angle to be same as the left brake lever, then tighten the brake bolt with 5mm Allen wrench.

b. Align the adjuster slot, lock nut slot and lever housing slot, press the brake lever to reveal the mounting point for the cable block, put the cable block into the mounting point and pass the cable through the lever housing slot, lock nut slot and adjuster slot.

c. Locate the two sides of the red brakes connector, carefully align the inernal pins and notches and external arrows, press directly together without twisting.

d. Rotate the adjuster and lock nut, do not let their solts align, tighten the adjuster and lock nut clockwise by hand.

e.Push the brake caliper arm up to the brake cable while pulling the brake cable downward so it is taut and tighten the cable pinch bolt with 5mm Allen wrench.

4. Reinstall the throttle and right handlebar grip. (handlebar grip installation guide;  throttle installation guide)

Inspection:

1. Press the brake lever to check the position of the brake lever, the middle of the brake lever and handlebar is the best position.

2. If the brake lever is too close to the handlebar, rotate the rear brake caliper adjuster to tighten the brake cable.

3. If the brake lever is too far to the handlebar, rotate the adjuster and lock nut at the brake leverto loose the brake cable.

4. Check the function of the brake lever.

5. Check that the throttle has been installed tightly, and the connector is securely connected.

6. Press the button “i” to turn on the e-bike system, check that the function of the throttle.

How to Replace the Brake Rotor

The brake rotor on the ebike is a components for your safety. It is important that check the  brakes perform well before each ride. The friction of the brake pads pressing on the brake rotor will slow down the speed of the ebike.

Click HERE to purchase the new Tektro brake rotor.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new brake rotor, T25 Torx wrench, 19mm wrench, diagonal pliers

Step:

Front wheel:

1. Remove the battery to prevent the battery turn on during replacement.

2. Remove the front wheel, and put the front fork on the sponge.(front wheel installation guide)

3. Install the new brake rotor

a. Put the front wheel flat with foam padding at the bottom so that the hub axle does not touch the ground.

b. Use T25 Torx wrench to unscrew the bolts of the disc brake rotor counterclockwise in a diagonal order. (In order to prevent the disc brake rotor from being unevenly stressed and causing the bolts to jam).

c. Remove the disc brake rotor and rotor bolts, put them aside.

d. Put the disc brake rotor with the literal side up and insert it into the upper hub alxe (hands cannot touch the red position in the picture), and rotate the disc brake rotor to make the mounting holes align with the mounting holes at the hub.

e. Put the disc brake rotor with the literal side up and insert it into the upper hub alxe (hands cannot touch the red position in the picture), and rotate the disc brake rotor to make the mounting holes align with the mounting holes at the hub.

4. reinstall the front wheel.(front wheel installation guide)

5. Reinstall the battery.

 Inspection:

1. Check that the front wheel is installed tightly.

2. Check that the brake rotor is in the middle of the two brake pads, and check the function of the brake.

3. Check whether the front wheel can work normally.

Rear wheel:

1. Remove the battery to prevent the battery turn on during replacement.

2. Remove the rear wheel, and put the frame on the bracket.(rear wheel installation guide)

3. Install the new brake rotor. Same as the installation and removal steps of the front wheel brake rotor.

a. Put the front wheel flat with foam padding at the bottom so that the hub axle does not touch the ground.

b. Use T25 Torx wrench to unscrew the bolts of the disc brake rotor counterclockwise in a diagonal order. (In order to prevent the disc brake rotor from being unevenly stressed and causing the bolts to jam).

c. Remove the disc brake rotor and rotor bolts, put them aside.

d. Put the disc brake rotor with the literal side up and insert it into the upper hub alxe (hands cannot touch the disc brake rotor plane), and rotate the disc brake rotor to make the mounting holes align with the mounting holes at the hub.

e. Then use T25 Torx wrench to tighten the disc brake rotor bolts in diagonal order (to prevent uneven installation of the diac brake rotor).

4. reinstall the front wheel.(front wheel installation guide)

5. Reinstall the battery.

Inspection:

1. Check that the rear wheel is installed tightly.

2. Check that the brake rotor is in the middle of the two brake pads, and check the function of the brake.

3. Check whether the rear wheel can work normally.


How to Replace the Brake Pads

The mechanical disc brakes pads on the ebike are a components for your safety. It is important that check the disc brakes perform well before each ride. The pads should be replaced when total thickness is less than 2.5mm.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new brake pads, needle nose pliers, 5mm Allen wrench

Step:

1. Remove the disc brake caliper. (disc brake installation guide)

2. Remove the brake pads

a. Straighten the brake pad retention pin, use needle nose pliers to unbend the pin carefully until it is straight.

b. Remove the brake pad retention pin and put it aside.

c. Push the brake pads from the top of the caliper body and out through the bottom of the calliper, then remove the old brake pads.

3. Install the new brake pads

a. Put the brake pads into the configuration that they will be inserted into the caliper, the brake pad should be facing each other with the metal spacer between them.

b. Be careful not to touch the pads material on the new pads with your hands, the oil from your hands may cause the brakes to squeak or lose performance.

c. Pinch the brake pads together, then slide the brake pads into the brake caliper.

d. Replace the brake retention pin, bend the end of the retention pin to around a 90° angle with needle nose pliers carefully, so it can not slide out.

4. Reinstall the disc brake caliperl. (disc brake installation guide)

 Inspection:

1. Check that the disc brake is installed securely.

2. Check the diac brake and other parts for interference.

3. Check the brake rotor in the middle of the brake pads and work well.


How to Replace the Disc Brake

The mechanical disc brakes on the ebike are a components for your safety. It is important that check the disc brakes perform well before each ride.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools&Parts: the new disc brake, needle nose pliers, 5mm Allen wrench 

Step:

Front Disc Brake:

1. Clamp the brake cable cap with needle nose pliers and remove it.

2. Loosen the bolt of pressing the brake cable with a 5mm Allen wrench, then remove the brake cable from disc brake.

3. Loosen the bolts of the disc brake caliper with a 5mm Allen wrench, then remove the disc brake.

4. Be careful that when removing the disc brake, the direction should be parallel to the plane of the brake rotor, to prevent scratches on the brake pads and brake rotor.

5. Install the disc brake, put the disc brake into the brake rotor, be careful that the brake rotor is in the middle of the two brake pads.

6. Align the two mounting holes on the disc brake with the two holes of the disc brake caliper.

7. Tighten the bolts of the disc brake caliper with a 5mm Allen wrench.

8. Pass the brake cable through the disc brake in the original direction, put the brake cable cap on the end of the brake cable.

9. Push the brake caliper arm up to the brake cable while pulling the brake cable downward so it is taut. Then tighten the bolt of pressing the brake cable with a 5mm Allen wrench, install the brake cable cap in the end of brake cable and clamp it with needle nose pliers.

Rear Disc Brake:

1. Clamp the brake cable cap with needle nose pliers and remove it.

2. Loosen the bolt of pressing the brake cable with a 5mm Allen wrench, then remove the brake cable from disc brake.

3. Loosen the bolts of the disc brake caliper with a 5mm Allen wrench, then remove the disc brake.

4. Be careful that when removing the disc brake, the direction should be parallel to the plane of the brake rotor, to prevent scratches on the brake pads and brake rotor.

5. Install the disc brake, put the disc brake into the brake rotor, be careful that the brake rotor is in the middle of the two brake pads.

6. Align the two mounting holes on the disc brake with the two holes of the disc brake caliper.

7. Tighten the bolts of the disc brake caliper with a 5mm Allen wrench.

8. Pass the brake cable through the disc brake in the original direction, put the brake cable cap on the end of the brake cable.

9. Push the brake caliper arm up to the brake cable while pulling the brake cable downward so it is taut. Then tighten the bolt of pressing the brake cable with a 5mm Allen wrench, install the brake cable cap in the end of brake cable and clamp it with needle nose pliers.

Inspection:

1. Check that the disc brake is installed securely.

2. Check the disc brake and other parts for interference.

3. Check the brake rotor in the middle of the brake pads and work well.


Wheels & drivetrain

How to Replace the Shifter

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

 Tools and parts: the new shifter with cable, phillips screwdriver, 5mm Allen wrench, needle nose pliers, 3mm Allen wrench, a cup of hot water, wooden hammer, gloves.

Step:

1. Remove the right handlebar grip.(handlebar grip installation guide)

2. Remove the throttle.(throttle installation guide)

3. Remove the right brake lever.(brake lever installation guide)

4. Remove the old shifter

a. Notice that the end of the shifter cable is sharp, so be careful during installation.

b. Locate the shifter cable cap near the derailleur on the right side of the rear wheel, use the needle nose pliers to remove the cable cap from the end of shifter cable, then put it aside.

c. Use a 5mm Allen wrench to loosen the cable pinch bolt about one turn to pull the cable out of the pinch bolt, but be careful not to remove the bolt.

d. Lift the rear wheel off the ground, rotate the pedals forward and shift the ebike to 7th gear, the chain is on the smallest gear. Then use phillips screwdriver to loosen the shifter bolt on the bottom of the shifter.

e. Locate where the shifter cable connects to the shifter, then pull the cable housing away from the shifter so that you can see the exposed cable.

f. Remove the old shifter with cable from cable housing and handlebar.

5. Install the new shifter

a. Slide the new shifter with cable onto the handlebar, then insert the end of the cable into the cable housing and push the cable through the cable housing carefully.

b. Locate the end of the first cable housing near the crank and notice that the cable exposes from the first housing.

c. Locate the second cable housing, and pass the cable through the second housing, notice that the cable exposes from the second housing.

d. Pass the cable through the tension adjustment bolt and inner cable pinch bolt, pull the cable so that it is not slack, but notice not to be too tight.

e. We suggest that tighten the inner cable pinch bolt with 5mm Allen wrench firmly then loosen the bolt about one turn.

f. Lift the rear wheel off the ground, rotate the pedals forward and shift the ebike to check the function of the shifter, cut the excess shifter cable and make sure that the length of remaining cable is within 50mm.

g. Install the shifter cable cap into the end of cable with needle nose pliers, make sure the cap is installed at the end of the cable securely.

6. Reinstall the right brake lever.(brake lever installation guide)

7. Reinstall the throttle.(throttle installation guide)

8. Reinstall the right handlebar grip.(handlebar grip installation guide)

Inspection:

1. Check that the shifter is installed in the handlebar tightly, and the function of the brake lever.

2. Check that the two cable housings are located on the frame and not be fallen down.

3. Open the display and check the function of the brake and the throttle.

4. Check that the grip is installed firmly.


How to Replace the Inner and Outer Tire

The fat tires have a stronger grip and are suitable for all terrains..

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: inner tube and tire, tire iron, 19mm wrench, screw driver, needle nose pliers

Step:

1. Remove the wheels first.(front wheel installation guide/rear wheel installation guide)

2. Remove the inner tube and tire

a. Press down on the valve with the screw driver to remove the air from the inner tube.

b. Use the tire iron to lift the inner tube off the rim, starting anywhere but the valve and taking care to not damage the inner tube and tire.

c. Slide the tire iron down the rim to remove the inner tube from the rim.

d. Push the valve of the tube out of the rim and remove the inner tube and tire out of the rim

e. Inspect the rim, make sure the rim is not damaged.

3. Install the new inner tube and tire

a. Put the inner tube into the tire, then insert the valve into the rim. Install the tire and inner tube on the rim.

b. Seat both sides of the tire bead on the rim.

c. From the valve, check the inner tube to make sure it is not being pinched between the tire and the rim. Check that the inner tube is not sticking out from under the tire and that the tire bead is fully seated on the rim.

d. Inflate the tube fully, the recommended tire pressure is 15-20psi.

e. Be careful not to underinflate or overinflate your tires. Failure to always maintain the air pressure rating indicated on pneumatic tires may result in tire and/or wheel failure.

4. Install the wheels. (front wheel installation guide/rear wheel installation guide)

Inspection:

1. Check that the new inner tube and tire are in good condition.

2. Check that the tire air pressure is within the specified range.

3. Check that the rear brake performs well.


How to Replace the Crank Set

ATTENTION:If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

 Tools and parts: the new crank, 8mm Allen wrench, the crank puller

Step:

1. Remove the right and left pedal. (pedals installation guide)

2. Use 8mm Allen wrench to loosen the left crank arm bolts by turning counterclockwise, remove and put them aside.

3. Use the crank puller carefully to thread into the crank clockwise by hand, be careful not to cross thread or damage the threads.

4. Use the crank puller to press the crank off the bottom bracket. Hold the crank arm and push down on the crank puller to engage the inner bolt, which will press against the bottom bracket and will eventually remove the crank. Be careful not to get hurt.

5. Remove the crank puller from the crank arm.

6. When you remove the right crank, be careful of the chain, allow the chain to hang out of the way.

7. Use 8mm Allen wrench to loosen the right crank arm bolts by turning counterclockwise, remove and put them aside.

8. Use the crank puller carefully to thread into the crank clockwise by hand, be careful not to cross thread or damage the threads.

9. Use the crank puller to press the crank off the bottom bracket. Hold the crank arm and push down on the crank puller to engage the inner bolt, which will press against the bottom bracket and will eventually remove the crank. Be careful not to get hurt.

10. Remove the crank puller from the crank by turning counterclockwise.

11. Adjust the direction of the new crank to make the crank and the other crank in line, press the crank onto the square taper mount.

12. Install the left and right crank arm bolts with 8mm Allen wrench to tighten the bolts.

13. Install the chain. Push the derailleur housing forward to create chain slack, and use the shaft of the Allen wrench to lift the chain onto the teeth of the chainring.

14. Install the pedal.(pedals installation guide)

Inspection:

1. Check that the crank is installed firmly and rotated smoothly.

2. Press the button “i”to turn on the e-bike system, turn the shifter to check whether the derailleur system can work normally.

3. Check that the chain performs well. Lift the rear wheel off the ground, rotate the cranks to check the chain is properly mounted on the chainring.


How to Replace the Derailleur

HJM derailleur from Shimano, a well-known international supplier, provides you better ride.

ATTENTION:If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new derailleur, 5mm Allen wrench, needle nose pliers, chain cutter, chain hook device

Step:

1. Remove the chain first.

a. Hook the chain with the chain hook device, to prevent the chain from springing off.

b. Choose a chain pin randomly, place the chain on the fixed base of the chain cutter, and align the selected chain pin with the top shaft of the screw.

c. Rotate the screw to make the top shaft support the chain pin then continue to rotate the screw until the chain part. Be careful not to push the chain shaft out of the chain.

d. Remove the chain hook device and the chain, Note the original chain installation at the derailleur.

2. Clamp the derailleur cable cap with needle nose pliers and remove it.

3. Loosen the bolt of pressing the brake cable with a 5mm Allen wrench, then remove the derailleur cable from derailleur.

4. Loosen the bolt of derailleur with a 5mm Allen wrench, and remove the derailleur and bolt, put them aside.

5. Install the new derailleur. Align the derailleur mounting hole with the fram, tighten the derailleur bolt with a 5mm Allen wrench.

6. Locate the derailleur cable into the derailleur, then tighten the bolt of pressing the brake cable with a 5mm Allen wrench.

7. Locate the derailleur cable cap in the end of the derailleur cable, and clamp it with need nose pliers.

8. ReInstall the chain.

a. Install the chain into the freewheel and derailleur, paying attention to the original installation direction of the chain on the derailleur. Then put the chain on the crank. (recommendation: the protruding side of the chain shaft faces outwards for easier installation.)

b. Hook the chain with the chain hook device for easier installation.

c. Put the inner plate into the outer plate, then put the chain into the chain cutter fixed base. Align the chain pin with the top shaft of the screw.

d. Make sure the top shaft support the chain pin correctly and then rotate the screw until the chain pin is installed fully.

e. Remove the chain hook device

Inspection:

1. Check that the chain perfom well.

2. Press the button “i”to turn on the e-bike system, turn the shifter to check whether the derailleur system can work normally.


How to Replace the Chain

The chain is anti-rust and has passed 650 hours of salt spray test, which is more durable.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tool and part: the new chain, chain cutter, chain hook device, a pair of gloves

Step:

1. Wear gloves to avoid oil on the chain.

2. Hook the chain with the chain hook device, to prevent the chain from springing off.

3. Choose a chain pin randomly, place the chain on the fixed base of the chain cutter, and align the selected chain pin with the top shaft of the screw.

4. Rotate the screw to make the top shaft support the chain pin then continue to rotate the screw until the chain part. Be careful not to push the chain shaft out of the chain.

5. Remove the chain hook device and the chain, Note the original chain installation at the derailleur.

6. Clamp the derailleur cable cap with needle nose pliers and remove it.

7. Hook the chain with the chain hook device for easier installation.

8. Put the inner plate into the outer plate, then put the chain into the chain cutter fixed base. Align the chain pin with the top shaft of the screw.

9. Make sure the top shaft support the chain pin correctly and then rotate the screw until the chain pin is installed fully.

10. Remove the chain hook device.

Inspection:

1. Check that the chain perfom well.

2. Press the button “i”to turn on the e-bike system, turn the shifter to check whether the derailleur system can work normally.


How to Replace the Rear Wheel

The rear wheel is 26”*4.0” and equipped with 750W brushless motor.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new rear wheel, 19mm wrench, diagonal pliers

Step:

1. Remove the batteryto prevent the battery turn on during replacement.

2. Use diagonal pliers to cut the motor cable tie, unplug the connector of the motor cable and the controller。

3. Remove the bushes on both sides of the rear wheel axle, then use 19mm wrench to loosen the nuts counterclockwise. Loosen the nuts and washers, pay attention to the position of the washers。

4. Lift the end of the ebike, press down the rear wheel axle to take out the rear wheel. Note the chain, just put the chain hang on the derailleur.

5. Install the new rear wheel, lift the end of the ebike and install the chain on the freewheel.

6. Put the rear wheel axle into the frame bearing seat. Notice that the brake and rotor are on the same side.

7. Observe whether the rear wheel axle and the frame bearing seat are fully installed in from a horizontal perspective (if there is a gap, it must be compacted).

8. Use 19mm wrench to tighten the both sides of the rear wheel axle with nuts clockwise.

9. Pay attention to the installation positions of the inner and outer washers. If the positions are not installed correctly, it will cause danger. Then install the bushes on both sides of the rear wheel axle.

10. Locate the two sides of the motor and controller connector, carefully press directly together without twisting. Then fix the wire harness with a cable tie.

11. Install the battery.

Inspection:

1. Check that the rear wheel is installed correctly.

2. Check that the brake rotor is in the middle of the two brake pads, and check the function of the brake.

3. Press the button “i”to turn on the e-bike system, turn the throttle to check whether the rear wheel can work normally.


How to Replace the Freewheel

The freewheel is Shimano 7-speed freewheel 14-34T, you can choose the favorite riding mode.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new freewheel, 19mm wrench, diagonal pliers, freewheel remover

Step:

1. Remove the battery.

2. Remove the rear wheel

a. Use diagonal pliers to cut the motor cable tie, unplug the connector of the motor cable and the controller.

b. Remove the bushes on both sides of the rear wheel axle, then use 19mm wrench to loosen the nuts and counterclockwise. Loosen the nuts and washers, pay attention to the position of the washers.

c. Lift the end of the ebike, press down the rear wheel axle to take out the rear wheel. Note the chain, just put the chain hang on the derailleur.

d. Put the ebike on a stand or turn the ebike upside down and use wooden blocks on the handlebar to prevent damage to the display.

3. Remove the bush on the side of freewheel.

4. Put the freewheel remover into the smallest gear, rotate it counterclockwise to loosen the freewheel and remove the freewheel.

5. Install the new freewheel. Put the freewheel into the motor axel, rotate it clockwise by hand, then tighten it clockwise with the freewheel remover.

6. Install the rear wheel

a. Install the rear wheel, lift the end of the ebike and install the chain on the freewheel.

b. Put the rear wheel axle into the frame bearing seat. Notice that the brake and rotor are on the same side

c. Observe whether the rear wheel axle and the frame bearing seat are fully installed in from a horizontal perspective (if there is a gap, it must be compacted).

d. Use 19mm wrench to tighten the both sides of the rear wheel axle with nuts clockwise.

e. Pay attention to the installation positions of the inner and outer washers. If the positions are not installed correctly, it will cause danger. Then install the bushes on both sides of the rear wheel axle.

f. Locate the two sides of the motor and controller connector, carefully press directly together without twisting. Then fix the wire harness with a cable tie.

g. Install the battery.

Inspection:

1. Press the button “i”to turn on the e-bike system, turn the throttle to check whether the rear wheel can work normally.

2. Check that the chain performs well.

3. Check that the brake performs well.

4. Check that the rear wheel is install correctly.


How to Replace the Pedals

Click HERE to purchase the new pedals.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

 Tools and parts: the new pedals, 15mm wrench

Step:

1. Use 15mm wrench to loosen the right pedal by turning counterclockwise, remove the right pedal and put it aside.

2. Use 15mm wrench to loosen the left pedal by turning clockwise, remove the left pedal and put it aside.

3. Install the pedal axle exterior into the crank. The right pedal gose onto the crank on the right side of the bike(which is located at the rider’s right side when riding).

4. Right pedal: the right pedal is threaded to tighten by turning clockwise, carefully thread the right pedal onto the crank on the right ride of the bike by 15mm wrench. Do not cross thread or damage the threads.

5. Left pedal: the left pedal is reverse-threaded and tightens counterclockwise, make sure that the remaining pedal has notches on the exterior of the axle and a “L”stamp at the left end of the axle, indicating it is the left pedal. Carefully thread the pedal onto the left crank slowly by 15mm wrench.

Inspection:

1. Check that the pedals are installed firmly.


How to Replace the Front Wheel

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tool and part: the new front wheel

Step:

1. Remove the battery to prevent the battery turn on during replacement.

2. Put the e-bike in safe, flat ground to prevent damage.

3. Loosen the quick release, open the lever, turn the thumbnut on the other side of the wheel several turns to loosen it so the front wheel can be removed from the e-bike

4. Lift the front of the ebike and remove the front wheel carefully and put it aside, prepare some foam under the front fork.

5. Install the front wheel. Lift the front of the e-bike and put the wheel in the middle of the front fork, pay attention to brake rotor on the wheel and disc brake on the front fork are on the same side.

6. Install the front wheel axle into the front fork fluted legs and make sure the brake rotor is smoothly placed in the disc brake.

7. Locate the quick release lever, open thequick release lever and remove the thumb nut and one cone spring(opposite to thelever).

8. Insertthe lever from either side is ok.

9. Reinstall the cone springpointing towards the wheel hub, then thread the thumb nut onto the lever and turn tightly with lever open.

10. Then close the lever by hand without touching the brake rotor.

11. Install the battery.

Inspection:

1. Check that the front wheel is installed tightly.

2. Check that the brake rotor is in the middle of the two brake pads, and check the function of the brake.

3. Check whether the front wheel can perform well.


Battery, display & lights

How to Replace the LCD Display

Click HERE to purchase the new LCD display.

ATTENTION:If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools&Parts: the new LCD display and display remote, 2.5mm Allen wrench

Step:

1. Remove the battery first to prevent the ebike turn on during replacement.

2.Remove the hook and loop fastener.

3. Unplug the right side (from the direction of the ebike) of the display connector at the bottom of the display, you can see that one side is green.

Attention: Don’t unplug the connector of the display remote and display on the left side.

4. Loosen the display and display remote bolts with 2.5mm Allen wrench, remove the display and then put them aside.

5. Install the new display, adjust the display angle to your most comfortable position, then tighten the display bolts with 2.5mm Allen wrench.

6. Install the new display remote, adjust the display remote angle to your most comfortable position, then tighten the display remote bolt with 2.5mm Allen wrench.

7. Locate the side of the red display connector, carefully press the wiring harness and display interface directly together without twisting.

8. Install the display USB.

9. Pack up the wiring harness.

10. Install the battery.

Inspection:

1. Check that the display and remote are installed on the handlebar tightly.

2. Press the button “i” to turn on the e-bike system, check that the function of the display.


How to Replace the Front Light

The headlight is waterproof.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

 Tools and parts: the new headlight, 5mm Allen wrench, 3mm Allen wrench, 10mm wrench, 8mm wrench

Step:

1. Unplug the two-pin headlight connector, you can see that two sides are red.

2. Loosen the headlight bolt with 5mm Allen wrench at the bolt head and 10mm wrench on the nut at the bolt end, remove the bolt and nut and headlight, then put them aside. Do not remove the fender.

3. Install the new headlight, align the headlight port with front fender mounting port and front fork mounting port.

4. Leave bolt and nut apart, stay the washer on the bolt. Use 5mm Allen wrench at the bolt head and 10mm wrench on the nut at the bolt end to tighten the bolt and nut.

5. Locate the two sides of the red, two-pin headlight connector, carefully align the internal pins and notches and external arrows, then press directly together without twisting to fully seat the connection.

6. Use 3mm Allen wrench and 8mm wrench to loosen the headlight angle adjustment bolt, tilt the headlight to the optimal position, and then tighten in place securely.

Inspection:

1. Check that the headlight and fender are installed tightly,.

3. Press the button “i”to turn on the e-bike system, make sure the front fender is in the center of the front fork and the headlight can illuminate the road.


How to Replace the Battery

Click HERE to purchase the new battery.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Accessory: the new battery

Step:

1. Turn the battery key to the left and don’t let go, grab the battery and pull the battery out.

2. Put the bottom of battery to the bottom of the rail, turn the battery key to the left and don’t let go, then intall the whole battery into the rail.

Inspection:

1. Check that the battery is locked and will not wobble while riding.

2. Press the button “i” to turn on the e-bike system, check that the battery is useful.

How to Replace the Turn Signal

The turn signal can cfontrol the tail light to show the left turn, the right turn and the emergency double flash.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new turn signal with waterproof cable, 3mm Allen wrench, a cup of hot water, wooden hammer, gloves.

Step:

1.Remove the left handlebar grip cover and grip carefully and put them aside.(handlebar grip installation guide)

2.Unplug the turn signal connector, you can see that two sides are blue.

3.Loosen the turn signal with 3mm Allen wrench and remove it.

   
4.Install the new turn signal, adjust the turn signal angle to your most comfortable position, then tighten the turn signal bolt with 3mm Allen wrench.
5.Locate the two sides of the blue turn signal connector, carefully align the inernal pins and notches and external arrows, press directly together without twisting.
6.Install the left handlebar grip and grip cover in order. (handlebar grip installation guide)

Inspection:

1.Check that the turn signal has been installed tightly, and the connector is securely connected.

2.Press the button “i”to turn on the e-bike system, check that the function of the turn signal.




How to Replace the Throttle

You can get assistance from motor to propel the ebike forward by turning the throttle.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new throttle with waterproof cable, 3mm Allen wrench, a cup of hot water, wooden hammer, gloves.

Step:

1.Remove the rigth handlebar grip cover and grip carefully and put them aside.handlebar grip installation guide

2.Loosen the throttle with 3mm Allen wrench, unplug the throttle connector, you can see that two sides are yellow.

3.Install the new throttle and throttle sleeve, adjust the throttle angle to your most comfortable position, then tighten the throttle bolt with 3mm Allen wrench.

4.Locate the two sides of the yellow throttle connector, carefully align the inernal pins and notches and external arrows, press directly together without twisting.

Reinstall the right handlebar grip and grip cover in order (handlebar grip installation guide)

Inspection:

1.Check that the throttle has been installed tightly, and the connector is securely connected.

2.Press the button “i”to turn on the e-bike system, check that the function of the throttle.










How to Replace the Tail Light

The tail light is an indispensable part of safe riding, the tail light with turn signal indicator ensure your safety.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new tail light, 8mm wrench, needle nose pliers.

Step:

1.Cut the cable tie of the tail light with needle nose pliers.

2.Unplug the tail light connector, loosen the tail light bolts with 8mm wrench, remove the tail light and bolts, put it aside. Do not lose the washers in the bolts.

 

3.Install the new tail light, tighten the tail light bolts with 8mm wrench, pay attention to the position of the washers.

4.Locate the tail light connector, carefully press directly together without twisting. Then fix the wire harness with a cable tie.

Inspection:

1.Check that the cable of the tail light is connected fully.

2.Press the button “i” to turn on the e-bike system, check that the tail light is useful.


Frame, comfort & fittings

How to Replace the Fenders

 

The Toury Full Fenders are compatible with the Toury and Toury Step-Thru. The fenders can prevent mud and water from splashing on your body.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new fenders, 5mm Allen wrench, 10mm wrench, 4 Allen wrench

Step:

Front fender:

1. Loosen the headlight bolt with 5mm Allen wrench at the bolt head and 10mm wrench on the nut at the bolt end, remove the bolt and nut, put them aside.

2. Loosen the bolts of the front fender bracket hose clamp, remove the fender bracket from fork. Then remove the front fender.

3. Remove the front fender from the ebike. Do not remove the headlight.

4. Install the new front fender, from the front or rear of the front tire, align the front fender mounting port and headlight port with the front fork mounting port.

5. Leave bolt and nut apart, stay the washer on the bolt. Pass the bolt through the headlight port, fender mounting port and front fork arch in turn. Then turn the nut onto the bolt end.

6. Use 5mm Allen wrench at the bolt head and a 10mm wrench on the nut at the bolt end to tighten the bolt and nut.

7. Fix the hose clamp to the proper position of the front fork, make the gap between the fender and tire evenly. Use 5mm Allen wrench to tighten the bolts of the front fender bracket hose clamp. Be careful not to install the wire harness into the hose clamp.

8. Then adjust the angle of the fender and the clearance from the tire.

Inspection:

1. Check that the front fender and the headlight are installed tightly.

2. Make sure the front fender is in the center of the front fork and the headlight can illuminate the road.

Rear fender:

1. Unplug the two connectors of the tail light cable at the front and back of the rear fender.

2. Loosen three rear fender bolts with 4mm Allen wrench and 10mm wrench, remember the position of the bolts and do not lose the washers in the bolts. Remove the bolts and put them aside.

3. Remove the rear fender carefully.

4. Install the new fender. Take the rear fender from back of the rear tire.

5. Tighten three rear fender bolts with 4mm Allen wrench and 10mm wrench, pay atterntion to the washers in the bolts, and install the bolts in the correct position.

6. Locate the two connectors of the tail light cable at the front and back of the rear fender, carefully press directly together without twisting.

7. Fix the tail light wire harness with a cable tie.

Inspection:

1. Check that the rear fender and the tail light are installed tightly.

2. Make sure the rear fender is in the center of the rear rack and the tail light performs well.


How to Replace the Handlebar Grip

Click HERE to purchase the new handlebar grip.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools&Parts : the new handlebar grip, a cup of hot water, syringe

Step:

1. Remove the handlebar grip covers by hand.


2. Use a syringe to inject the water between the handlebar and grip for lubrication.
3. Rotate the grip firmly to remove it, if it is still difficult to remove the grips, continue to inject water until the grips are removed.

4. Before you install the new grips in the handlebar, first put them in hot water for a few minutes, then put some water on the handlebar, so they will be installed easily.
5. The shorter grip is installed on the right side of the handlebar and the longer grip is installed on the left side of the handlebar, then install the grip covers.

Inspection:

1. Check that the right and left grips are installed correctly, the shorter grip is intalled on the right side of the handlebar.

2. Check that the handlebar grips are installed tightly, because it will be very dagerous during riding if the grips are not fixed firmly. 

How to Replace the Handlebar Stem

The handlebar stem can be adjusted in height and angle.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools & Parts: the new handlebar stem, 4mm Allen wrench, 5mm Allen wrench, three bolts

Step:

1. Loosen the four stem faceplate bolts with 4mm Allen wrench, remove and put them aside. Notice the washer on the bolt. Let the handlebar hang down naturally.

2. Loosen the two stem bolts with 4mm Allen wrench and one on the top of stem bolts with 5mm Allen wrench.

3. Remove the stem cover and stem.

4. Set a new stem into the head tube, put on the stem cover and tighten the stem cover bolt with 5mm Allen wrench, then tighten two stem bolts with 4mm Allen wrench.

5. Place the handlebar on the stem correctly. Put the wire harness in order, and ensure that the cables and wires are not twisted.

6. Center the handlebar and adjust to the angle for your comfortable ride, then tighten the four stem faceplate bolts evenly.

7. Adjust the stem angle using the 5mm Allen wrench on the side of the stem if needed, adjust the handlebar to the height that best for your riding.

 

Inspection:

1. Check that the bolts have been tightened and make sure the handlebar stem will not wobble.

2. Check that the angle and height of the stem is comfortable for your ride.


How to Replace the Saddle and Seat Post

 

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools & Parts: the new saddle/seat post, 6mm Allen wrench

Step:

1. Open the quick release lever of the seat post, remove the seat post.

2. Loosen the seat post bolt with 6mm Allen wrench, rotate the gripper to separate the saddle from the seat post.
3. Install the new saddle or seat post. Tighten the seat post bolt with 6mm Allen wrench, rotate the gripper, make sure the seat post is installed correctly.


4. Locate the seat post in the ebike, rotate the quick release of seat post tightly, then close the quick release lever.

Inspection:

1. Check that the base is fixed on the handlebar tightly, make sure the base will not wobble.

2. Check that the angle of thesaddle is comfort for your riding, and make sure the saddle will not wobble.





How to Replace the Rear Rack

The rear rack allows the rider to carry items and can carry the weight of 25kg.

Click HERE to purchase the new rear rack.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tools and parts: the new rear rack, 10mm wrench, 4mm Allen wrench, 8mm wrench, needle nose pliers

Step:

1. Remove the tail light, put the tail light and bolts aside. (tail light installation guide)

2. Loosen the bolt at the connection between the rear rack and rear fender with 10mm wrench and 4mm Allen wrench, put the bolt aside.

3. Loosen four rear rack bolts with 4mm Allen wrench, put the bolts aside. Then remove the rear rack.

4. Install the new rear rack. Align the mounting holes in the frame with the mounting holes in the rear rack, tighten four rear rack bolts with 4mm Allen wrench.

5. Tighten the bolt at the connection between the rear rack and rear fender with 10mm wrench and 4mm Allen wrench.

6. Reinstall the tail light.

 Inspection:

1. Check that the rear rack is installed firmly.

2. Check that the cable of the tail light is connected fully.

3. Press the button “i”to turn on the e-bike system, check that the tail light is useful.


How to Replace the Kickstand

The kickstand can be adjusted.

Click HERE to purchase the new kickstand.

ATTENTION: If you cannot install the part correctly, and follow these steps safely, we suggest you find a certified bike mechanic for assembly, maintenance and repair.

Tool and part: the new kickstand, 4mm Allen wrench

Step:

1. Use 4mm Allen wrench to loosen the two kickstand bolts, remove and put them aside.

2. Loosen the kickstand adjustable bolt, adjust the kickstand length according to your favour (default “0” scale)

3. Install the new kickstand with 4mm Allen wrench by turning counterclockwise securely. Be careful not to lose the washers in the bolts.




Inspection:

1. Check that the kickstand is installed firmly and the length of the kickstand is suitable for you.

2. Check that the kiskstand performs well.







Further care & riding advice

Routine care, tires & brakes

Batteries & charging

Fit & comfort

Riding, security & storage

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