Contact Us
How can we help?
For help choosing a TriHauler electric trike, e-bike or accessory, tell us what you need. For an existing order or product issue, have your order number and exact model ready.
Call (714) 333-0689 or email info@hjmbike.com. Our team replies on business days.
Compare TriHauler electric trikes, e-bikes and compatible accessories. Tell us about your riding needs. No order number is needed.
For delivery, setup or a product issue, include your order number, exact model and any display error code.
Contact us to request a return or warranty review before sending anything back. Read shipping & returns.
CA & NJ Offices
California office
1270 S. Talt Ave., Anaheim, CA 92806
Monday–Friday: 8am–5pm Pacific Time
Saturday: by appointment
New Jersey office
102 3rd Ave., Unit G, Kearny, NJ 07032
Monday–Friday: 8am–5pm Eastern Time
Saturday: by appointment
Please contact us before visiting. For returns, request approval and return instructions before sending any item.
Our support team replies on business days (Monday–Friday). Check your spam or junk folder if you are waiting for an email reply.
