Apex Full Suspension Electric Bike
HJMBIKE will process the order in 1-2 business days.
The whole delivery takes 5-10 business days. It may be influenced by different reason.
HJMBIKE offers free shipping for orders over $69.
After the order is shipped, you will receive a notification email.
Return & Refund Policy
HJMBIKE offers trial ride for any e-bike risk-free for 15 days or 10-miles. You must contact HJMBIKE within fourteen (14) days of your receipt of the e-bike, and the e-bike must have less than 10 miles on the odometer.
To return an ebike that is not defective or damaged, the ebike must be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be in the same packaging and condition that you receive it and must include all items that were inside the box (charger, keys, hardware, etc.).
You need to afford the shipping cost of returning the e-bike
The entire discount code value will be subtracted from the refund value for any items returned on orders with discount codes, whether you return one e-bike or more e-bikes.
Refunds will be made upon receipt and inspection of the e-bike.
This warranty is only apply to the original owner and can’t be transferred to any subsequent owner or user. The original owner refers to the buyer on HJMBIKE website.
The limited warranty applies only to replacement and/or repair of a lithium ion battery, frame, forks, stem, handlebar, seat post, saddle, brakes, lights, crank set, pedals, rims, wheel hub, freewheel, derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand and reflectors in case of manufacturer defects in materials and/or workmanship, and subject to any and all exclusions, limitations, and procedures explained below.
The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other misuse, normal wear or water damage.
Accidents or other circumstances beyond the control of the manufacturer.
Damage or defects resulting from failure to follow instructions in the owner’s manual.
Repairs by third parties or repairs in a workshop not authorized by the manufacturer Natural wearand tearparts, including without limitation tires, tubes, brake pads, cables and housing, grips, chain and spokes.
The serial number of e-bike frame has been changed, removed or made illegible.
The warranty claimedby anyone other than the original buyer.
Other conditions not listed here but not covered by warranty.
|Battery||48V 20Ah (960Wh) LG cells.||Brake calipers||Mechanical disc brake|
|Motor||48V 1000W||Chain||KMC C7NP|
|Throttle||Half twist throttle||Fenders||Black PVC front and rear|
|USB ports||5V||Fork||RST Aluminum Alloy Integrated suspension front fork|
|Hightlight||45LUX||Frame||6061 aluminum alloy|
|Tail Light||Integrated light||Freewheel||Shimano 7-speed freewheel 14-34T|
|Spokes||12-gauge stainless steel||Handlebars||Custom formed aluminum|
|Charger||48V3A||Kickstand||Single-leg aluminum alloy|
|Pedal Assist||Intelligent 5 level pedal assists||Pedals||Wellgo mountain type|
|Recommended Rider Height||Above 5'7''||Rims||Alloy, Star Circle, 36H|
|Total Payload Capacity||400 lbs||Saddle||Velo leather comfort seat|
|N.W.||72.8 lbs||Seat post||Promax ∮31.8*350MM|
|G.W.||96.6 lbs||Tires||26x4.0 Kenda all-terrain Tires with reflective patches and puncture-proof|
A: Yes. Each Ebike from HJMBIKE is complete 90% pre-assembled. Use the configured tools to complete the remaining assembly operations according to the easy-to-follow manual. You can also find how-to videos on the HJMBIKE Youtube channel.
A: All HJMBIKE e-bikes are IP65 rated. However, we do not recommend riding in the rain for your safety. Wipe Ebike dry as soon as possible to ensure optimum use.
A: With all-terrain tire features and a powerful motor, HJMBIKE Toury series perform excellently in flat city streets, suburban gravel roads, or sandy beaches.
A: No. HJMBIKE Ebike is a class 2 e-bike, you do not need a license for the ride. But the specifics are subject to local regulations.
A: Generally, when fully charged, the riding distance can reach more than 45 miles. However, the actual range depends on various factors such as terrain types, wind, and load.
A: Yes. However, we recommend checking the battery status regularly to have the best riding experience.
A: We support PayPal, PayPal Credit, Visa, Mastercard. The payment process is secured, so you can pay with confidence. Any payment questions can contact HJMBIKE customer service.
A: The first day of the 15-day trial period is the day you sign for the package. Customer is responsible for the return cost.